can't display the visual

I have been using Power BI Desktop, in the past I have had no problem getting visuals for fields and measures once brough in. After updating my office to 2016 and completing all PowerBI updates I no longer am able to get visuals from an analysis services cube that I routinely pull from in Excel. I have uninstalled, reinstalled and come back with no change. I have already put a frown into support but have no clear response yet. If anyone can help I would appreciate it.