Okay this sounds really simple but it has me stumped. I guess I basically want to show a count of unique references which show over/under a certain frequency (so I can later filter this). Here based calls transferred to a survey.
The Plan:
- To show the number of callers passed to a survey who failed/completed at least 4 questions (or answered at least 4 questions). This should then allow me to show a number of calls who completed/did not complete per employee (who transferred the call over).
The Data:
- Each row represents a single response.
- There is a CALL column giving each callID reference, these appear more than once (for calls where more than one response was left).
- There are other columns representing, employee ID/department etc (which eventually I’d like to filter to).
Working so far:
- Distinctcount on Calls show number of calls
- Countrows shows number of responses
- Calculate count of responses over 3. If I show the calls on a table (non-summarised) I can show which calls had over 3 responses in a Boolean expression (which I probably need to count up again?)
Where I get stuck:
- So I’m stacking a number of counts under/after each other which I can’t seem to do in DAX.
- I get stuck counting up the number of unique calls which have/fail to have at least 3 responses for each employee/department. I’m feeling I need to do some calculated table functions here?
