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Power BI Desktop error - "We weren't able to restore the saved database model"

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Hi,

 

We have the latest version of Power BI (2.42.4611.701).

We have the latest version of Power BI Gateway (1.12.5982.1)

 

If there is a newer version let me know as this is where the internet took us for the gateway download.  Our DBA looked in a different spot and said there was a newer file, but I do not have that number, so I am assuming they are the same.

 

Here is the errors message "We weren't able to restore the saved database model".

 

We also got: "Microsoft Power BI Desktop could not start properly due to error with the named pipe connections.  Please click on the link below for details."

 

The solution was to update and restart the gateway associated with this report.  Done.

Update to the latest software on the server it is related too.  Done.

 

He cannot seem to open the file unless we grant him administration access, which is the last one on the solution list.  We have tested given him an admin account to test and it works.  What does not work is when he uses a non admin account.

 

We do not put Power BI Desktop on local laptops.  The application only exists on servers that exist at the DataWarehouse.  There is less impact on the network when users are creating reports.

 

Any assistance on this subject would be appreciated.


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