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Averages of Averages in DAX for Power BI

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Hi All,

I'm stuck on trying to obtain averages of averages.  I have the Call count but can't seem to get the Average of that Call Count per line on the Table Visualization.  

example - 

Customer       Call Counts              Call Average Percent

Customer A    Call Count of 20         ** this is where it just keeps showing 20 and not the average.  Tried AverageX.

Customer B    Call Count of 1

Customer C    Call Count of 2 

                        Total = 23 

 

Also, need to take the Target / 12 months then take that value and multiply by the DateDiff (in Months) from Min date and Max date.  My table will only show the value once so I'm having issues obtaining the multiplied value because the top line shows the value but the rest of the rows do not.  

 

Average Monthly Target / Average Calls

Thank you!!

 

 


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