Hi everone,
I have had this issue for a while now:
If I install PowerBI Desktop 64 bit, the program gets closed before it even opens, basically the process just gets killed. After researching the problem, the only solution I could find was to install the 32 bit version.
I did as suggested, have built a report using the 32 bit version, but now every time I open my report, the software crashed after a couple of seconds. Sometimes I get a "System out of memory" error, and sometimes it just closes.
I'm running windows 8.1 Enterprise, with 8GB of RAM. While Power BI is running, it uses at most 1 GB of RAM, but my total usage does not pass 70%.
From the event log viewer, I can see the following message:
Application: PBIDesktop.exe
Framework Version: v4.0.30319
Description: The process was terminated due to an unhandled exception.
Exception Info: System.OutOfMemoryException
at System.String.ReplaceInternal(System.String, System.String)
at System.String.Replace(System.String, System.String)
at Microsoft.Mashup.Host.Document.Evaluation.Services.ExceptionLoggingService.TrimLine(System.String)
at Microsoft.Mashup.Host.Document.Evaluation.Services.ExceptionLoggingService.MinimizeStackTrace(System.String)
at Microsoft.Mashup.Host.Document.Evaluation.Services.ExceptionLoggingService.LogUnexpectedException(Microsoft.Mashup.Host.Document.Diagnostics.Telemetry.ITelemetryService, System.Exception, Boolean)
at Microsoft.Mashup.Host.Document.Evaluation.Services.ExceptionLoggingService.LogUnexpectedException(System.Exception, Boolean)
at Microsoft.PowerBI.Client.Telemetry.PowerBITelemetryService.LogUnhandledException(System.Exception)
at Microsoft.Mashup.Client.ClientShared.UnexpectedExceptionHandler.HandleException(System.Exception)
at Microsoft.Mashup.Host.Document.SafeThread+ExceptionHandler2.TryHandleException(System.Exception)
at Microsoft.Mashup.Evaluator.SafeThread2.HandleException(System.Exception)
at Microsoft.Mashup.Evaluator.SafeThread2+<>c__DisplayClass15.<CreateAction>b__14(System.Object)
at Microsoft.Mashup.Evaluator.SafeThread2+<>c__DisplayClassa.<CreateWaitCallback>b__9(System.Object)
at System.Threading.QueueUserWorkItemCallback.WaitCallback_Context(System.Object)
at System.Threading.ExecutionContext.RunInternal(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object, Boolean)
at System.Threading.ExecutionContext.Run(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object, Boolean)
at System.Threading.QueueUserWorkItemCallback.System.Threading.IThreadPoolWorkItem.ExecuteWorkItem()
at System.Threading.ThreadPoolWorkQueue.Dispatch()
at System.Threading._ThreadPoolWaitCallback.PerformWaitCallback()
Any suggestions how I can fix this?
Of course I tried uninstalling, reinstalling, etc., but nothing has worked so far.