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Can I unpivot this column in Power BI?

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I'm new to Power BI an I'm working with the November Zendesk Content Package for Power BI.  It includes a 'Ticket_Metrics' table with automatically calculated columns.

 

I've specifically isolated one of those columns below, selected the 11th row, and you can see two numbers next to calendar and business, respectively.

 

  • Is this "Record "field containing two values some kind of Power Pivot output?
  • How do I pull these two seperate numbers out and put them intot their own column?

I've tried to "Unpivot Columns" but it doesn't seperate the numerical values.

 

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