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power bi refresh problem

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hi All

I have a Power BI Desktop connected to Dynamics CRM Online (using API). I published a Dashboard to the Online Power BI and I can see it.

I downloaded the Service App for the Online Power BI, but you can't add the API address to the list of connections. it keeps usking me to update my credentials. they are up-to-date.

 

how do I get the data to refresh with the published dashboards?

 

thank you in advance for any suggestions


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