HI
I am strugling with a very common situation and was not able to found answer in the forum.
I have a table that represents a list of tickets opened in a service center. For each row we have the tichet reference, the opened date and the closed date if the ticket is solved.
Which Power bi model I need to report a graph with opened, closed and still opened tickets ( different between opened and closed) per month ?
Thanks for your help
regards
here is a minimal simple sheet of inial data
SR | Opened date | Closed Date |
T1 | 1-Jan-16 | |
T2 | 1-Jan-16 | 1-Feb-16 |
T3 | 2-Feb-16 | 4-Feb-16 |
T4 | 3-Mar-16 | |
T5 | 4-Apr-16 | |
T6 | 4-Apr-16 | |
T7 | 4-Apr-16 | 01-mai-2016 |
T8 | 1-May-16 | 8-May-16 |
Let me know if you need any other clarification.
Regards.