I have myself in an admin muddle....
I log into Desktop and into Service with the same info - on this no problem.
When I open desktop software - it is recommending to me that I download the newest release - which I want to do as I have been off line for several weeks and want to get caught up; and when I click on that reminder this opens a generic download page at the power BI web site....so far so good.....
But when I press download however it is giving me a screen asking me my name, etc as if I am a total stranger even though I'm signed in and this has me really confused...... I definitely don't want to start a new account but can't seem to trigger the download of the newest desktop release otherwise..... is this right? am I suppose to re-introduce myself each month?